Frequently asked questions

Munshi (Digital Munshi) is an AI case diary and hearing-reminder app made in Pakistan for Pakistani lawyers. You speak your cases in Urdu, Punjabi or English; Munshi writes the diary, reminds you before every hearing and sends tomorrow’s list on WhatsApp.

Yes. Your schedule, case files and reminders are stored on your phone and work with zero signal. Voice notes recorded offline are saved and processed automatically when you reconnect.

No. Munshi organises your own diary — cases, dates, reminders and documents. It does not give legal advice, interpret law or predict outcomes, and it is not affiliated with any court, bar council or government body.

60, 30 and 10 minutes before each hearing by default, with an optional reminder at hearing time and a 7:30 AM morning summary. You can change these in Reminders & brief or for a single case.

One WhatsApp message a day — at 6:00 PM by default — listing tomorrow’s hearings with court, time, purpose and documents needed. It is available on Solo, Chamber and founding plans and during the trial. Reply STOP or turn it off in settings to stop it.

Never. Munshi always shows a draft first. Fields the AI is unsure about are amber and marked “check”, and nothing is saved until you tap Approve.

Android 10 or newer, including budget phones with 3 GB RAM. There is also a web app for computers, and an iPhone app is coming soon.

Every draft waits for your approval, and uncertain fields are marked amber. You can correct any field by tapping or speaking, and edit it later from the case. Always confirm dates against the official cause list.

Munshi is a personal diary, so it works for any court in Pakistan, from district courts to the High Courts and the Supreme Court. You choose your city and courts during setup.

Yes. Your cases are encrypted in transit and at rest, and database rules mean only you — and your chamber, if you invite one — can read them. Munshi staff do not read your cases. Voice recordings are deleted after 30 days by default, and you can export or delete everything at any time.

Recordings are encrypted, private to you, used only to create your draft, and deleted after 30 days by default. They are processed by AI providers through APIs that, under their terms, do not use your data to train their models. Details are in the AI and voice processing policy.

No. Access to case data is restricted by database rules to you and your chamber. Our team does not browse case content. If you ask support to look at a specific problem, we ask for your permission first and access only what is needed.

Sign in on a new phone and your diary is restored from the encrypted cloud backup. Turn on the fingerprint app lock so nobody else can open Munshi on your phone.

Yes, at any time, as PDF or Excel from Privacy & security in the app — including when your plan has ended.

No. The microphone works only after you press the mic, and recording stops when you stop it. Munshi does not read your contacts, SMS or WhatsApp chats, or track your location.

Yes. You can speak Urdu, Punjabi, English or a mix in the same sentence — the way lawyers really speak in the kachehri. Words like peshi, tareekh, zamanat and kal/parson are understood, and anything the AI is unsure about is marked amber for you to check.

Yes. Choose English, Urdu (Nastaliq script, right-to-left) or Roman Urdu when you first open the app, and change it any time in Language & look.

Yes — that is the normal way to dictate. “379 PPC”, “bail”, “arguments”, “FIR” and court names can sit inside an Urdu or Punjabi sentence.

In the Android app you subscribe through Google Play, which accepts debit/credit cards and mobile carrier billing (Jazz, Telenor, Ufone, Zong). Annual and chamber plans can also be paid by bank transfer or Raast. Web checkout with cards, JazzCash and Easypaisa through our payment partner is coming soon.

Yes. Google Play subscriptions are cancelled in the Play Store (Payments & subscriptions → Subscriptions); you keep access until the end of the period you paid for. Direct (bank/Raast) plans can be cancelled by messaging support. There are no cancellation fees.

Nothing is deleted. Your account becomes read-only: you can still view every case and export your data. Voice entry, reminders and the WhatsApp brief pause until you renew. Your data is never held hostage.

You get every Solo feature for 14 days without entering a card. You are not charged automatically — you only pay if you choose a plan. If you don’t, your diary becomes read-only and nothing is deleted.

Junior PKR 799/month, Solo PKR 1,500/month or PKR 15,000/year, Chamber PKR 3,500/month for 4 seats. The first 100 founding lawyers pay PKR 999/month, locked for 12 months. Every plan starts with a 14-day free trial.

Google Play purchases follow Google Play’s refund policy, and App Store purchases follow Apple’s. For direct payments, you can request a full refund within 7 days of your first payment. Our refund and cancellation policy has the details.

The first 100 lawyers who join get Solo features for PKR 999 a month, locked for 12 months, plus a direct line to the founder and a monthly feedback call.

Yes. Every payment gets a receipt by email or WhatsApp. Google Play also sends its own receipt to your Google account.

Yes. On the Chamber plan your clerk gets a Clerk seat: he can add cases, hearings and outcomes for you and print cause lists, but he cannot delete records. You see his entries instantly.

Four seats — for example three lawyers and one clerk — with Owner, Lawyer and Clerk roles, 1,200 shared voice minutes and 20 GB of documents, for PKR 3,500 a month.

Yes. The web app runs in Chrome on a laptop or desktop, so clerks can enter cases with a keyboard and print the week’s cause list. It is installable as an app from the browser.

No. Munshi is designed to help your clerk, not replace him. Give him a Clerk seat — he keeps the register on Munshi, and you finally see it on your phone in court.

In the app go to More → Privacy & security → Delete my account, or request deletion on our website without reinstalling the app. Cancel any Google Play or App Store subscription first. Deletion is completed within 30 days.

Message us on WhatsApp (9 AM – 9 PM, Monday to Saturday), email [email protected], or browse the help centre. In Lahore we can also visit your chamber to set things up.

No. Sign in with Google, or with your phone number and a code sent on WhatsApp (SMS as a fallback).

No. Munshi is an independent diary for your own records and is not affiliated with any court. Always confirm dates against the official cause list published by the court.

Yes. In Lahore you can request a visit to your chamber from the Help screen in the app, or message us on WhatsApp. Most lawyers are set up in under five minutes.

Digital Munshi is a sole proprietorship owned and operated by Abdullah Rauf in Lahore, Pakistan. You can reach us on +92 321 0431919 or [email protected].

Yes. Sign in with the same account on your phone and the web app. Your diary and plan follow you, and changes sync when you are online.

Call or WhatsApp +92 321 0431919 or email [email protected]. We acknowledge complaints within 2 working days and aim to resolve them within 10 working days.