Legal
Legal documents
Everything about how Munshi works, what we promise and how we handle your data — written in plain English.
Privacy and your data
What we collect, why, and how you stay in control.
- Privacy PolicyWhat data the Munshi app and website collect, why, who processes it, how long we keep it, and how to access or delete it.Updated 31 October 2026
- Data Safety SummaryAt-a-glance disclosure of what the app collects and shares, matching our app store declarations.Updated 31 October 2026
- Delete your Munshi accountDelete your account in the app or request deletion here on the web, without reinstalling the app.Updated 31 October 2026
- Data Retention ScheduleExactly how long each kind of data is kept and when it is deleted.Updated 31 October 2026
- App PermissionsEach phone permission Munshi requests, why it is needed and how to turn it off.Updated 31 October 2026
- Cookie PolicyNo tracking or advertising cookies. A few strictly necessary items only.Updated 31 October 2026
- AI and Voice ProcessingHow your voice notes are recorded, transcribed, structured by AI, reviewed by you and deleted.Updated 31 October 2026
- Service Providers (Sub-processors)The types of provider that process personal data for us, what for, and where.Updated 31 October 2026
- Data Processing AddendumHow we handle client and case data on your behalf as a lawyer or chamber.Updated 31 October 2026
Terms of use
The agreement between you and Digital Munshi.
- Terms of ServiceThe rules for using Munshi, what we promise, what we don’t, and how disputes are handled.Updated 31 October 2026
- End User Licence Agreement (EULA)The licence that lets you install and use the Munshi apps.Updated 31 October 2026
- Acceptable Use PolicyUse Munshi lawfully, for your practice, and don’t try to break it or misuse it.Updated 31 October 2026
- DisclaimerMunshi is a diary tool — not legal advice, not a law firm, not an official court service.Updated 31 October 2026
Payments and delivery
Plans, renewals, refunds and how the service is delivered.
- Subscription TermsPlans, prices, the free trial, automatic renewal, cancelling and what happens when a plan ends.Updated 31 October 2026
- Refund & Cancellation PolicyCancel anytime; refunds depend on where you paid. Direct payments can be refunded in full within 7 days of the first payment.Updated 31 October 2026
- Service Delivery PolicyMunshi is delivered digitally — no physical goods. Access is activated on payment.Updated 31 October 2026
Company policies
Messaging, complaints, security, copyright and accessibility.
- WhatsApp Messaging PolicyOpt-in only, one evening brief a day, sign-in codes on request — reply STOP to stop.Updated 31 October 2026
- Complaints PolicyHow to raise a complaint, how quickly we respond and how to escalate it.Updated 31 October 2026
- Security Disclosure PolicyFound a vulnerability? Tell us privately at the security address — we respond within 3 working days.Updated 31 October 2026
- Copyright and Trademark PolicyWho owns what, how to use the Munshi name, and how to report infringement.Updated 31 October 2026
- Accessibility StatementThe accessibility standard we work to and how to report a barrier.Updated 31 October 2026